Effective Date: January 28, 2026

Company: Renata de Paula Cleaning Services

At Renata de Paula Cleaning Services, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect personal information that you voluntarily provide, including but not limited to:

Full name Phone number Email address Full address Service details or preferences Any additional information you choose to submit through our forms or communications

2. How We Use Your Information

The information we collect may be used to:

Provide and manage our services Schedule appointments or service requests Communicate with you regarding updates, confirmations, or inquiries Send transactional communications such as reminders or notifications Improve our website, services, and customer experience

3. SMS Consent and Communication

By providing your phone number, you consent to receive SMS (text) messages from Renata de Paula Cleaning Services related to your services or inquiries, including appointment reminders, confirmations, and important notifications.

Message frequency may vary Message and data rates may apply You may opt out at any time by replying STOP For assistance, reply HELP

4. No Sharing of SMS Consent or Personal Information

We do not sell, rent, or share your phone number or SMS consent information with third parties or affiliates. Your information is kept secure and used only to support your requested services.

5. Opt-Out Policy

You may opt out of receiving marketing or promotional communications at any time by:

Clicking the unsubscribe link in our emails Replying STOP to any SMS message

Opt-out requests are processed promptly.

6. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, misuse, or disclosure. Our website may use SSL encryption to help secure data transmissions.

7. Third-Party Services

We may use trusted third-party tools or service providers (such as analytics platforms or payment processors) to support website functionality or service delivery. These third parties are required to maintain the confidentiality and security of your information and may only use it for authorized purposes.

8. Your Privacy Rights

You have the right to request access to, correction of, or deletion of your personal information. To exercise these rights, please contact us using the information below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date. We encourage you to review this policy periodically.

10. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: